What is included in the Free Plan?

A free plan with limited features, or a free trial for paid subscriptions.

Are monthly subscription payments refundable?

Monthly subscription payments are non-refundable once processed. You may cancel your subscription at any time. Cancellation will prevent future billing. No partial refunds will be issued for unused time within the current billing period.

What is the refund policy for annual plans?

If you cancel within 14 days of purchasing an annual subscription, you may request a full refund. After 14 days, annual subscription fees are non-refundable. Cancellation will stop automatic renewal for the next billing cycle.

Under what exceptional circumstances may refunds be reviewed?

Refunds may be reviewed outside of our standard policy in limited cases, such as: duplicate or accidental charges, billing errors caused by system issues, verified technical problems that prevent access to core chatbot features, or unauthorized transactions (subject to verification).

Are AI usage and conversation limit fees refundable?

Fees related to usage overages are non-refundable. Once AI processing has occurred, it cannot be reversed or refunded.

Refund Policy – Sayian Tech

At Sayian Tech (“we”, “our”, “us”), we are committed to delivering a reliable and high-performance AI chatbot SaaS platform. This Refund & Cancellation Policy outlines how refunds, cancellations, and billing are handled for our subscription-based services.

By subscribing to our Services, you agree to the terms outlined below.

1. Free Plan

A free plan with limited features, or
A free trial for paid subscriptions

2. Paid Subscriptions

Monthly Plans

Monthly subscription payments are non-refundable once processed.
You may cancel your subscription at any time.
Cancellation will prevent future billing.
No partial refunds will be issued for unused time within the current billing period.

Annual Plans

If you cancel within 14 days of purchasing an annual subscription, you may request a full refund.
After 14 days, annual subscription fees are non-refundable.
Cancellation will stop automatic renewal for the next billing cycle.

3. Exceptional Circumstances

Refunds may be reviewed outside of our standard policy in limited cases, such as:

Duplicate or accidental charges
Billing errors caused by system issues
Verified technical problems that prevent access to core chatbot features
Unauthorized transactions (subject to verification)

4. AI Usage & Conversation Limits

Some plans may include usage-based limits (e.g., number of chatbot conversations, AI responses, or API requests).

Fees related to usage overages are non-refundable.
Once AI processing has occurred, it cannot be reversed or refunded.

5. How to Request a Refund

To request a refund, please contact our support team at:

Email: sayiantechai@gmail.com

6. Third-Party Payments

If you subscribed through a third-party platform (such as a marketplace, app store, or payment provider), their refund policies may apply.

We are not responsible for refunds processed by third-party services.

7. Contact Us

If you have any questions about this Refund Policy or need assistance, please contact us:

Sayian Tech
‍📧 Email: sayiantechai@gmail.com
‍📱 WhatsApp: +91 97784 77748

Refund Policy